Scully's Place - Disappointing

Sunday morning we decided to have breakfast out, just something simple. We dropped into Scully's place, a recently new offering on Stanley Street in East Brisbane. It's an impressive place, taking a corner spot, high visibility, loads of off road parking and huge covered eating areas which picked up the breeze on such a hot morning making it a pleasant spot to sit in.
Scully's Place is a deli, cafe. I didn't get to look around inside as I had a time constraint and it took forever to get our food.  In fact, the service was so poor that I had to leave before Big Red even got his food served.  Order at the counter and take your number to any table. I had ordered a bagel and that arrived in about 5 minutes.  I waited a bit but then decided to eat as it was going cold. Still no coffee. Finally saw coffee being made only to sit for a few minutes while several wait staff ran around.  Coffee arrives, the excessive layer of chocolate on my cappucino made it taste like a mocha (just saying!).  Ask the waitress for the rest of our food. "It wont be long", she tells me brightly (does not go and check). Coffees are drunk.  Finally get waitresses eye and ask for food again. "I'll just check", and off she goes. As we are sitting right next to the counter we can see her pick out the bacon and egg roll and pass it over for cooking.  She comes back out to us, "It won't be long, it's being cooked now".  By this time my time is up and I have to leave before Big Red even gets his food.  It did come eventually but we went out to have food together so we didn't really achieve our goal.
The place is great, it's on a main traffic route to town so it will get plenty of people stopping but if it doesn't smarten up it's service people wont be returning.  My observation of the servery / kitchen was that no one was in charge.  I think it may have been the barista's responsibility but seriously, the wait staff needed direction and it can't be given if attention is being paid to producing good quality coffee. I have to say the staff we encountered were all really pleasant, just leaderless. We weren't the only frustrated patrons that morning judging by comments on nearby tables. Come on Scully's, you need to manage things better than that.  I'll give you one more try but with such good eating spaces in the area nearby you will have to lift your serving standards considerably.
As for the food..... well the photo of part of the food cabinet says it all.  Plenty of delicious delectables.  Though I personally don't care for my food being served on enamel camping plates (used those when I was a kid), everything was clean and nicely presented. I will go back for a look inside but I wont be coaxed back just for a coffee.......